Privacy Policy

Effective Date: May 1, 2026

Brothers Three, Inc. respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, brothers3pools.com, and through purchases made from our store. By using our website or providing information to us, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

* Name
* Address
* Phone number
* Email address
* Information submitted through our contact form
* Information provided when purchasing from our store

We do not collect uploaded photos or files through our website.

How We Use Your Information

We use the information you provide to:

* Respond to your inquiries
* Contact you by phone or email about your request
* Process purchases made from our store
* Provide customer service
* Maintain business records
* Maintain warranty and service history
* Comply with legal, accounting, or business obligations

We only use your information to respond to inquiries, process store-related transactions, and provide services related to your request or purchase.

Website Analytics

Our website uses Google Analytics to help us understand how visitors use our website. Google Analytics may collect information such as pages visited, time spent on the site, browser type, device type, and general usage information.

This information helps us improve our website and customer experience.

We do not use Google Ads tracking, and we do not use Meta/Facebook Pixel.

Chat Widget

Our website uses a chat widget provided by Elfsight. If you use the chat feature, information you submit through the chat may be collected and used to respond to your inquiry.

Use of the chat widget may also be subject to Elfsight’s own privacy practices.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, analyze website traffic, and improve the user experience. You can adjust your browser settings to refuse or disable cookies. However, some parts of the website may not function properly if cookies are disabled.

How We Share Information

Brothers Three, Inc. does not sell customer information.

We do not share customer information with third parties for marketing purposes.

We may only disclose information when necessary to:

* Operate our website
* Process store-related transactions
* Comply with legal obligations
* Protect our rights, property, customers, or business

Data Security

We use reasonable safeguards to protect the personal information we collect. However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Data Retention

We keep customer records for as long as needed for business records, warranty and service history, legal, accounting, and operational purposes.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Service Area

Brothers Three, Inc. serves customers in New York State. We do not serve or market to California residents.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Brothers Three, Inc.
4021 Hempstead Turnpike
Bethpage, NY 11714
Phone: 516-735-7435
Email: info@brothers3pools.net
Website: brothers3pools.com